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Network Operation Center (NOC) Services

Continuous network monitoring, alerting, and management 

 

Begin your IT transformation today.

Get started today by reserving a quick online meeting with one of our experienced consultants.

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Industry-Proven Processes and Strategies with Sourcepass

The Sourcepass NOC proactively monitors and maintains network activity and performance, along with servers, databases, firewalls, devices, and other related services. The NOC team keeps a watchful eye over the endpoints they monitor and manage, and takes preventative steps to lower the chance of system breakdowns.

In cases where a breakdown or incident happens, the NOC ensures that the issue is routed to the appropriate team to be handled in a timely fashion.  

The NOC is always looking out for new ways to monitor issues that may arise with Sourcepass clients, along with researching and developing automated methods to resolve issues in a proactive manner.

The Sourcepass NOC provides the following: 

  • 24x7 continuous monitoring                       
  • Incident detection, response, resolution, & routing
  • Backup Management, Monitoring, Disaster Recovery
  • Research & development of Automation Solutions
  • Performance reporting                              
  • Preventative maintenance including Windows updates, third-party patching, and feature updates
A Sourcepass NOC specialist monitoring a client's network performance

NOC Services and Complete IT Solutions with Sourcepass

NOC services are an extension of the Sourcepass team which complements our skilled support technicians, allowing them to focus on priority issues. By staffing a dedicated 24x7 NOC, Sourcepass maintains expertise and operational maturity without support activities stealing valuable time from NOC support resources.

Sourcepass provides the seamless experience of a dedicated NOC to all clients without their actually having to invest in one, minimizing costs and boosting productivity. Sourcepass provides a consistent process that clients can count on for the long term.