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Windows 11

Upgrade to Windows 11 to Avoid Security Risks

EOS for Windows 10 means that Microsoft will no longer provide free software updates, technical assistance, or security fixes for this operating system after October 14, 2025. 

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IT SERVICES

24/7 Network Operations Center (NOC) Services

 

Proactive Network Monitoring. Real-Time Incident Response. Reliable Uptime.

 

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Industry-Proven NOC Strategies
with Sourcepass

 

Your network is the backbone of your business. But as environments grow more complex — spanning on-premises systems, cloud infrastructure, and hybrid devices — maintaining availability, performance, and security around the clock is a growing challenge.

Sourcepass delivers fully managed NOC services designed to keep your network resilient, secure, and running at peak efficiency — 24/7/365.

The Sourcepass NOC proactively monitors and maintains network activity and performance, along with servers, databases, firewalls, devices, and other related services. 

Our NOC team keeps a watchful eye over the endpoints they monitor and manage, and takes preventative steps to lower the chance of system breakdowns. In cases where a breakdown or incident happens, the NOC ensures that the issue is routed to the appropriate team to be handled in a timely fashion. 

The NOC is always looking out for new ways to monitor issues that may arise with Sourcepass clients, along with researching and developing automated methods to resolve issues in a proactive manner.

 

Key Benefits

 

 24x7 continuous monitoring

 Incident detection, response, resolution, and routing

 Backup Management, Monitoring, Disaster Recovery

 Research and development of Automation Solutions

 Performance reporting

 Preventative maintenance including Windows updates, third-party patching, and feature updates

 

What Are NOC Services?

 

NOC stands for Network Operations Center — a centralized team of IT professionals responsible for:

Monitoring your network performance and health

Detecting and remediating outages or slowdowns

Responding to critical alerts and service disruptions

Patching, maintaining, and optimizing infrastructure

Escalating complex issues to engineering or security teams

At Sourcepass, our NOC is staffed 100% by full-time U.S.-based engineers, available around the clock to keep your systems running and your users connected.

DATASHEET

An Overview of Network Management Services

Powered by our NOC, Sourcepass offers comprehensive management of your networking environment to improve performance, enhance reliability, and simplify device management. 

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What's Included with Sourcepass NOC?

Our plans include high-impact IT services to provide you with an efficient, cost-effective, and responsive IT experience.

24/7/365 Monitoring & Alerting

Continuous visibility into your network environment — from edge devices to core infrastructure.

Capacity & Performance Optimization

Real-time metrics and trend analysis to ensure your network scales with business demand.

Device & Endpoint Management

Comprehensive visibility and control over firewalls, routers, switches, access points, servers, and endpoints.

Detailed Reporting & Dashboards

Transparent reporting via our Quest® portal so you always know the health of your environment.

Proactive Remediation & Expert Escalation

We don’t just generate alerts,  we resolve them. Issues are triaged, prioritized, and resolved in real time. Advanced issues are seamlessly escalated to our engineering, SOC, or vCIO teams when needed.

Patch & Firmware Management

Automated patching and firmware updates help reduce vulnerabilities and downtime.

Begin your journey today.

Get started today by contacting one of our experienced consultants. We'll guide you step by step to modernize your IT, drive meaningful business outcomes, and achieve your goals.