The Sourcepass Approach

ACHIEVING KEY BUSINESS OUTCOMES

Excellent Service. Strategic Guidance. Delivered with Innovation.

At Sourcepass, we’re rewriting the IT and cybersecurity experience by helping businesses focus on what they do best, while we deliver the infrastructure, insights, and innovation to help them thrive.

Start with a Scorecard

The Problem We're Solving

Most organizations are underserved and overcharged by stale IT providers.

Building and managing IT internally distracts from your core mission, whether you're a law firm, a healthcare provider, or a government affairs team. Modern businesses need secure, scalable technology without the high cost, complexity, or compromise.

Our Commitment to You:

We're not just providers—we're partners in your mission.

From cyber risk to cloud transformation, we align with your business at every level.

Whether your IT team needs full support or a co-managed partner, Sourcepass brings the horsepower, heart, and hustle to accelerate your outcomes.

Excellent Service

Your people can’t succeed without reliable, secure technology. We do the common things uncommonly well.

We Offer:

> 24/7/365 in-house helpdesk, NOC, and SOC

> Over 300 service operations professionals

> Real-time support through Quest™, our proprietary service platform

But here’s the truth: great service is table stakes. At Sourcepass, it’s our baseline, not our differentiator.

Strategic Guidance

We go beyond tickets and tools with our expert vCIO and Account Management services.

Our Virtual CIOs and client success teams:

> Understand your business goals

> Map out tailored IT strategies and roadmaps

> Align technology to drive growth, security, and customer satisfaction

“A goal without a plan is just a wish.” We build the plan and help you execute it.

Innovation that Matters

We empower our team and yours with smarter, industry-changing tools.

How We're Innovating IT:

> Quest® by Sourcepass: more than a portal—it’s your IT control center

> AI-driven workflows, automation, and real-time insights

> Streamlined user experience, billing, reporting, and governance

With Quest™, you're not outsourcing IT—you’re gaining a partner that sees what you see, drives accountability, and shares your mission.

Real Business Results

Our approach delivers measurable impacts, from helping a government affairs client win more bids by enhancing their security posture and response time to seamlessly transitioning a high-growth pharmaceutical company to a new IT model, earning their CIO a Capital CIO of the Year nomination.

See more success stories like these below.

Step 1: Discovery & Assessment

We start by listening. Our team assesses your environment, goals, risks, and current IT investments to gain a complete understanding of your business and challenges.

Step 2: Strategy & Roadmap

We translate insights into action. With our vCIOs and technical experts, we build an IT roadmap that aligns with your company’s objectives—driving efficiency, resilience, and scale.

Step 3: Integration & Enablement

Our project teams and engineers handle deployments, migrations, and integrations with minimal disruption. We bring powerful tools like Microsoft 365, Azure, SentinelOne, and Quest to your environment.

Step 4: Optimization & Partnership

Technology is never “set and forget.” We continuously monitor, optimize, and evolve your solutions, providing quarterly reviews and ongoing strategic check-ins to stay aligned with your growth.

Fully Managed IT

We handle everything, acting as your outsourced IT department.

Challenges &
Goal Summary

Get key pain points and current risks to your IT environment.

A Next Generation IT Experience

Quest® by Sourcepass is a next-generation IT management platform that delivers full transparency, exceptional service, and intelligent automation—all in one place.

With real-time ticket tracking, project updates, and streamlined employee onboarding, Quest® puts you in control of your tech ecosystem from desktop or mobile. It's IT made smarter, faster, and fully aligned with your business.

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2200

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Clients

500

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Team Members

Locations

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CSAT Score

SOC-ISO-Logos2-1 ISO IEC 27001 Badge

Dedicated to excellence.

Sourcepass has achieved SOC 2 Type II and ISO 27001 certifications, reflecting our commitment to safeguarding the confidentiality, integrity, and availability of data, environments, and cybersecurity processes for both customers and trusted partners alike.

Upgrade to Windows 11 to Avoid Security Risks

ACHIEVING KEY BUSINESS OUTCOMES