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EOS for Windows 10 means that Microsoft will no longer provide free software updates, technical assistance, or security fixes for this operating system after October 14, 2025. 

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High performance cloud and network solutions to accelerate your business.

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IT SERVICES

Co-Managed IT Services

Empower Your Internal IT Team with Expert Partnership

 

Sourcepass has teams in place to scale right by your side.

 

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Support and Optimize Your Internal IT

 

Are your IT leaders under pressure, juggling escalating cybersecurity risks, cloud adoption, compliance mandates, and burnout among staff? Co‑Managed IT is the answer. 

Whether it’s supplementing your frontline support, escalations team, infrastructure team, cloud team, NOC, SOC, GRC team, or some combination of all of the above, managing an IT department’s workload with available internal resources isn’t easy.

With Co-Managed IT services by Sourcepass, you can expand your current IT resources with a Sourcepass technology team that offers a range of solutions and dedicated advisors to accomplish strategic outcomes without having to hire and train additional internal IT staff.

Our hybrid model allows you to retain strategic control while accessing flexible, scalable expertise that fills skill gaps, expands capacity, and reduces risk.

 

Leverage Sourcepass' Expertise

Our Co-Managed IT services provide a strategic augmentation to your existing IT team.

By focusing on key areas such as end-user support, cloud engineering, project management, or security services, Sourcepass complements and integrates with your internal IT staff to provide a comprehensive, holistic team.

This collaborative approach ensures that your IT team can dedicate their efforts to their critical business objectives while benefiting from the specialized expertise and expanded capabilities offered by Sourcepass to round out your team.

We don't replace your IT staff - we compliment and support them by focusing on key areas so your internal IT team can focus on their objectives.

 

Key Benefits of
Co-Managed IT

 

Complete Coverage: Rest assured knowing that your IT team can be expanded with Sourcepass to optimize performance, improve helpdesk services, reduce downtime, and more.

Industry Expertise: With advanced certifications and training, our team will ensure that your business stays current with the most up-to-date technologies.

Predictable Budget: With our flexible monthly subscriptions, you’ll be able to accurately project your IT spend without any surprises.

Availability: Enjoy 24/7 monitoring and access to a highly-diverse team that is unaffected by sick leave, vacation, or turnover with 3x more availability than traditional in-house individuals.

COMPLIMENT YOUR INTERNAL IT

Co-Managed IT Support by Sourcepass Includes

SUPPORT WHERE YOU NEED IT

Why Co-Managed IT
is a Smart Strategy

>> Access to a dedicated client success team

Network and system monitoring

IT service desk monitoring

Escalation to Sourcepass / Remote IT support

Automated Windows Security patch management & reporting 

Multi-layered security & endpoint protection

Security Operations Center (SOC) review

Co-Managed IT tools including remote monitoring & management, IT documentation management, and service desk ticketing system


 

  • Fill Critical Skill Gaps: Cybersecurity, SOC, cloud, compliance, infrastructure management—think of us as your “IT bench strength.”

  • Scale Responsibly: Add capacity during peaks or projects—without hiring full-time.

  • Strengthen Security: Leverage our 24×7 SOC and SIEM-powered threat response capabilities.

  • Align IT with Business Goals: Co‑strategize with vCIOs and Client Success Managers who guide your roadmap and budgeting.

Key Service Features

Our plans include high-impact IT services to provide you with an efficient, cost-effective, and responsive IT experience.

Quest® Client Portal & Automation

AI-powered ticketing, dashboards, self-service, and onboarding automation—available 24×7.

Comprehensive Remote Monitoring

Full-stack oversight of devices, network, cloud, and endpoints using RMM and SIEM for continuous protection.

Expert Help Desk & Escalations

Full-stack oversight of devices, network, cloud, and endpoints using RMM and SIEM for continuous protection.

Cybersecurity & Compliance

Features include MDR/EPP, phishing training, content filtering, dark web monitoring, vulnerability scanning, and compliance guidance (SOC2, HIPAA, NIST, CMMC).

Strategic IT Leadership

Quarterly review meetings, annual budgeting and roadmap planning with your vCIO & cybersecurity risk advisors.

Business Continuity

Managed cloud backup, disaster recovery planning, and infrastructure resiliency.

How Co-Managed Works

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All About Co-Managed IT

DATASHEET

About Co-Managed 

Supercharge your IT team with our expertise and industry-leading solutions to supplement key areas around employee support, network management, and cybersecurity. 

> Download Now

 

DATASHEET

Support and Strategic Guidance

Our Managed and Co-Managed IT Service plans deliver a responsive and innovative engagement to support your IT needs, improve employee experience, and drive growth for your business.

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Intro to Quest®

Gain access to Quest®, our innovative and powerful platform that delivers quick access to service requests, real-time project status, and powerful automation for onboarding new employees and more.

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Co-Managed IT Insights

Learn more on how we enable success with our clients, our thoughts on emerging technologies, and how to position your company for growth.

Industry - Healthcare IT Services & Support

How Technology Enhances Resident Care and Staff Efficiency

By  Alex Davis    | 22 July 2025
As senior living communities face increasing demand, staffing shortages, and rising care expectations, technology is stepping in as a vital solution. From streamlining workflows ...
Strategy & Modernization IT Services & Support Managed IT Co-Managed IT

How to Overcome the IT Talent Gap for Your Business

By  Julia Nolan    | 14 July 2025
Finding the right IT talent for your business is key to enhancing productivity, improving security, reducing costs, and allowing for scalability, positioning businesses for ...
Industry - Healthcare Security & Compliance IT Services & Support Cybersecurity Data Protection

Bringing IT Up to Speed in Senior Living Facilities

By  Julia Nolan    | 30 June 2025
Senior living facilities play an important role in providing quality care and a safe environment for aging populations. As technology advances, these facilities face increasing ...

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