New England's Top MSP
Friendly, responsive IT services from a local, award-winning partner.
Welcome to Sourcepass
We're the New England IT team your business needs.
In March 2022, Suite3, headquartered in Easthampton, MA, was acquired as the first company to be integrated into the Sourcepass platform. An SMB and Mid-Market managed services and project services provider founded in 1990, Suite3 allowed Sourcepass to establish a New England presence, as well as a strong specialization in supporting the financial services industry.
Located centrally within New England near the intersection of I90 and I91, Sourcepass is now the region's largest Managed Services Provider, offering 24x7 help desk and security operations.
Trouble-Free IT Services You Can Count On
Let Us be Your Partner for Everything IT
Comprehensive technology and support for your business.
Our managed services offering delivers a responsive and innovative managed IT services engagement to support your business and drive growth.
We provide the technical support, project expertise, strategic guidance, and innovative technology solutions to transform your company into a modern, secure, cloud-enabled business.
Our certified team focuses on implementation, support, and expert administration of cloud, cyber security, and collaboration solutions focused around the Microsoft ecosystem.
Flexible Plans, Comprehensive Security.
Choose from fully managed or co-managed service plans that are scalable and customizable to meet your exact business needs.
We'll also provide our comprehensive security suite to protect your employees, devices, and network against security threats while ensuring your data and applications remain available and protected against loss.
Rely on our award-winning team.
Our experienced, award-winning team focuses on developing a personal relationship with our clients, learning about your business needs and how best to apply technology to solve problems and create new opportunities.
Benefits of Hiring an MSP
Rest assured knowing that your IT systems are being monitored 24x7 to optimize performance, reduce downtime, respond to security alerts, and protect your data.
With advanced certifications and training, our team will ensure that your business stays current with the most up-to-date technologies and best practices.
With our flexible monthly subscriptions, you’ll be able to accurately project your IT spend without any surprises.
Enjoy 24/7 security and network monitoring and access to a diverse team that is unaffected by sick leave, vacation, or turnover with 3x more availability than traditional in-house individuals.
Performance & Reporting
Receive in-depth analytics on service requests, security, asset management, licensing, and full insight into the overall IT health of your organization.
Our managed IT service plans include administration and support for your employees, their devices, your network, servers, and all of the cloud solutions your company needs.
Live Help Desk
Our US-based support team works in real-time to provide rapid response to your end users. Contact us by phone, email, and via our support portal and enjoy the benefits of a responsive IT team.
24 x 7 Monitoring
Experience peace of mind knowing that every device in your network is monitored at all times. Our team will keep your infrastructure in good health by responding to issues before they disrupt your productivity.
Strategic IT Leadership
Enjoy the benefits of a virtual CIO/CTO and strategic guidance on industry best practices. From budgeting forecasts to technology updates, you’ll have an expert team advising you how to achieve your long-term goals.
We’ll safeguard your company’s most valuable assets: your employees and your data. We provide a multi-layer defense to protect against phishing, viruses, data loss, and ransomware threats.
Cloud Backup & Disaster Recovery
Your data is crucial to your business and the target of constant threats — from hackers to ransomware. As part of your plan, we’ll monitor your backups to ensure quick recovery from any loss or compromise.
Online Portal & Reporting
We strive to be fully transparent with our clients. You’ll receive detailed regular reporting with your invoice, so you’ll know where your budget is being spent and the actions being performed on your account.
Sales & Procurement Services
Our operations team will work closely with you to procure the IT equipment, software, and subscriptions you need. Enjoy the benefits of consolidated billing, inventory management, and competitive pricing from our industry-leading vendors.
"Jason is a great asset to your company. He has always been one of the smartest, most efficient and pleasant techs to work with." - Sue M.
"The issue was being fixed in the background before I even knew it. Excellent service. Super friendly. Went above and beyond to help." - Cheryl P.
"Thank you for the quick response and help resolving my problem." - Ken G.
We're Proud of our Massachusetts Roots
Our company has been supporting successful businesses in Western Massachusetts and throughout New England for more than 30 years. We pride ourselves on being active members of the greater Pioneer Valley community, supporting programs such as Cooley Dickenson Health Care, Girls Inc. of the Valley, Riverside Industries, and Safe Passage. We’re ready to help you upgrade how your business works to the best version it can be, whether you're in Northampton or North Andover, Easthampton or Easton, Springfield or Deerfield.
180 Pleasant Street
Easthampton, MA 01027