Managed IT Services

Comprehensive Support and
Solutions for Your Business

Advanced Solutions and Expertise to Guard Against Threats

Digital Transformation

Embrace the Cloud and
Transform Your Business

Premium Experience

Exceptional Client Experience with
Our Advanced IT Platform

Welcome to Sourcepass Pittsfield

The only IT team your business will ever need.

In July 2023, Sourcepass acquired CompuWorks, a Berkshires-based IT services company serving Massachusetts, the Pioneer Valley region, Springfield, Northampton, New York State, the city of Albany, the State of Vermont, and beyond with professionally managed IT services. Founded in Pittsfield in 1987, it didn’t take long for CompuWorks’ professional reputation to grow well beyond the Berkshires.

Continuing to serve small to enterprise-sized organizations ranging from just a few employees to a thousand or more, the Sourcepass Pittsfield office allows us to help our clients across Massachusetts, New York, and Vermont backed by a 24x7 global support team.

Comprehensive Technology and Support for your Business.

Our managed services offering delivers a responsive and innovative managed IT services engagement to support your business and drive growth.

We provide the technical support, project expertise, strategic guidance, and innovative technology solutions to transform your company into a modern, secure, cloud-enabled business.

Our certified team focuses on implementation, support, and expert administration of cloud, cyber security, and collaboration solutions focused around the Microsoft ecosystem.

Flexible Plans, Comprehensive Security.

Choose from fully managed or co-managed service plans that are scalable and customizable to meet your exact business needs.

We'll also provide our comprehensive security suite to protect your employees, devices, and network against security threats while ensuring your data and applications remain available and protected against loss.

Rely on our award-winning team.

Our experienced, award-winning team focuses on developing a personal relationship with our clients, learning about your business needs and how best to apply technology to solve problems and create new opportunities.

	Key Benefits
	Complete Coverage Rest assured knowing that your IT systems are being monitored 24x7 to optimize performance, reduce downtime, respond to security alerts, and protect your data.
	Industry Expertise With advanced certifications and training, our team will ensure that your business stays current with the most up-to-date technologies and best practices.
	Predictable Budget With our flexible monthly subscriptions, you’ll be able to accurately project your IT spend without any surprises.
	Availability Enjoy 24/7 security and network monitoring and access to a diverse team that is unaffected by sick leave, vacation, or turnover with 3x more availability than traditional in-house individuals.
	Performance & Reporting Receive in-depth analytics on service requests, security, asset management, licensing, and full insight into the overall IT health of your organization.

"You have a responsive and friendly team, willing to answer every question, even the simplest ones."

- Karrie B.

"Very quick response and solved the issue quickly. Thank you, Tyson."

- Tammy W.

"Quick call back - Speedy assistance - Friendly and professional - THANK YOU!!"

- Tammy B.

	Comprehensive Coverage Our managed IT service plans include administration and support for your employees, their devices, your network, servers, and all of the cloud solutions your company needs.
	Live Help Desk Our US-based support team works in real-time to provide rapid response to your end users. Contact us by phone, email, and via our support portal and enjoy the benefits of a responsive IT team.
	24 x 7 Monitoring Experience peace of mind knowing that every device in your network is monitored at all times. Our team will keep your infrastructure in good health by responding to issues before they disrupt your productivity.
	Strategic IT Leadership Enjoy the benefits of a virtual CIO/CTO and strategic guidance on industry best practices. From budgeting forecasts to technology updates, you’ll have an expert team advising you how to achieve your long-term goals.

	Cybersecurity We’ll safeguard your company’s most valuable assets: your employees and your data. We provide a multi-layer defense to protect against phishing, viruses, data loss, and ransomware threats.
	Cloud Backup & Disaster Recovery Your data is crucial to your business and the target of constant threats — from hackers to ransomware. As part of your plan, we’ll monitor your backups to ensure quick recovery from any loss or compromise.
	Online Portal & Reporting We strive to be fully transparent with our clients. You’ll receive detailed regular reporting with your invoice, so you’ll know where your budget is being spent and the actions being performed on your account.
	Sales & Procurement Services Our operations team will work closely with you to procure the IT equipment, software, and subscriptions you need. Enjoy the benefits of consolidated billing, inventory management, and competitive pricing from our industry-leading vendors.

We're Proud to Call the Berkshires Home

Supporting successful businesses in Western Massachusetts and throughout the Northeast for well over 30 years, we take pride in being active members of our community.

We support programs such as 18 Degrees, Berkshire Pride, Berkshire Taconic Community Foundation, Berkshire United Way, Central Berkshire Habitat for Humanity, Dalton Recreation Center, Hearthway, Pittsfield 4th of July Parade, and the Pittsfield City Jazz Festival.

We remain dedicated to accelerating our region and making an impact in the communities we call home.

Sourcepass
1 Fenn Street
Pittsfield, MA 01201

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