Turn Microsoft Licenses
Into Actual Productivity

Practice engagements with Sourcepass MCOE follow five stages— and Sustain keeps them going, feeding back into the next assessment.

Assess → Secure → Modernize  → Adopt → ● Sustain

• Assess: Understand your licensing, security, and environment
• Secure: Harden identity, access, governance, and compliance
• Modernize: Migrate, deploy, and clean up the environment
• ● Adopt: Roll out and train so the tools get used
• Sustain: Provide on-demand, paid support and optimization guidance

See how the stages work together across the MCOE Practice Framework and the full practice.

Paid, on-demand support for Microsoft 365, Azure, Teams, and Copilot — delivered to your IT department, not end users.

Support triggered by a specific need: a new location to set up, a licensing question, something that used to work and doesn't anymore.

Optimization guidance as your environment changes, through dedicated paid engagements (for example, Copilot support, Azure Cost Optimization, or a Teams Phone Support Plan).

Support needs vary depending on which part of Microsoft’s ecosystem you rely on most:

• Copilot → Microsoft Copilot Services

• Teams & Teams Phone → Microsoft Teams & Teams Phone

• Windows 365 & AVD → Windows 365 & AVD Services

• Microsoft 365 → Microsoft 365 Services

• Hybrid Environments → Hybrid Solutions

If your internal IT team handles delivery and you need Microsoft licensing and expert guidance instead, that's a licensing and advisory engagement.

Learn more →