One Platform for Chat,
Meetings, Calls, and Texts

It depends on the complexity of your current phone system and how many numbers need to be ported, but most mid-sized business migrations are completed within a few weeks.

No. Number porting is a standard part of the migration, so you keep your existing numbers.

Teams SMS lets your team send and receive business text messages from within Teams, using a business number. It covers 1:1 messaging for US and Canada numbers, requires a Microsoft Teams Calling Plan, and involves carrier registration because it’s regulated business messaging.

Not necessarily. Some businesses use Teams-certified desk phones and conference-room systems, while others rely entirely on the Teams app on computers and mobile devices. We help you choose and procure whatever fits.

Controls around who can create teams and channels, external and guest access, and data-retention policies tend to matter most as usage scales — they’re what keep Teams from sprawling.

For many businesses, yes. Teams covers chat, video meetings, file collaboration, and calling, which often replaces several separate tools.

Yes. Training is built around how your specific teams actually work, not a generic overview.

As part of MCOE's specialist practice, this means a paid Teams Phone Support Plan, engaged whenever you need it — for example, setting up phones for a newly acquired location, delivered directly to your IT team.