Managed IT Services in Pittsfield
and the Berkshires

This is the foundation. We run your IT,
or we run it alongside the team you already have. 

Some organizations hand us everything: helpdesk, endpoints, network, vendors, strategy.

Others keep an internal team and hand us what they cannot staff — after-hours coverage, the network operations center, the parts of the job nobody wants at 2am.

Both are real engagements and both come with the same 24x7 US-based support, the same security baseline, and the same platform. 

→ EXPLORE IT SERVICES & SUPPORT

Security woven into every plan,
not sold back to you as an upgrade. 

Security is built into how we run IT, not quoted separately — with managed detection and response available across our IT engagements.

From there, it goes as deep as you need: 24x7 SOC monitoring, vulnerability management, penetration testing, security awareness training, and governance and compliance work for the frameworks your industry answers to — HIPAA, SOC 2, FINRA, CMMC.

The same in-house team that runs your IT runs your security, so nothing falls between two vendors. 

→ EXPLORE CYBERSECURITY SERVICES

AI, automation, and business intelligence, delivered as an ongoing engagement. 

Not a product license and not a one-off project.

Our team builds and maintains robotic process automation, AI assistance and content generation, reporting and business intelligence, and the data and application integrations that make them work.

We deliver across Microsoft, OpenAI, and Anthropic rather than reselling a single vendor's answer — so the tool fits the problem instead of the other way around. 

→ EXPLORE MANAGED INTELLIGENCE

A dedicated Microsoft practice,
not a Microsoft-capable IT team. 

Full-time Microsoft specialists working only on Microsoft: Microsoft 365, Azure, Copilot, Teams and Teams Phone, Windows 365 and AVD, and hybrid environments.

Licensing you can actually understand, migrations that finish, and adoption work that happens after go-live instead of stopping at it.

Available to Sourcepass clients and to organizations that work with us for Microsoft alone. 

→ EXPLORE THE CENTER OF EXCELLENCE FOR MICROSOFT