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Managed IT Services
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Fully Managed or Co-Managed: You Choose the Right Fit. We Deliver the Results.
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Award-Winning Managed & Co-Managed IT with Sourcepass
Technology is mission-critical, but managing it all internally is increasingly complex, time-consuming, and risky.
That’s why businesses partner with Sourcepass for flexible managed IT services that scale with your needs, your goals, and your internal team.
Whether you're looking to fully outsource your IT or augment your in-house team, we offer two strategic service models:
Choose Your
Strategic Model
> Fully Managed IT: We handle everything from infrastructure to cybersecurity to help desk.
> Co-Managed IT: You keep internal control while we provide support, scale, and expertise.
What Are
Managed IT Services?
Managed IT means outsourcing your technology operations to a trusted partner.
This option is ideal for small to mid-sized businesses that don’t have the resources or capacity to maintain an internal IT team.
Fully managed is also a strong fit for organizations experiencing rapid growth, expanding across multiple locations, or navigating complex compliance requirements without dedicated in-house expertise.
We bring:
> 24/7/365 monitoring and support
> An expert-staffed SOC (Security Operations Center)
> AI-powered automation through our Quest® platform
> Strategic planning from vCIOs and technical consultants
> Predictable monthly pricing and scalable models
Sourcepass serves as your full-service IT department, monitoring systems, managing devices, securing data, and aligning your IT roadmap to your business goals.
What Are
Co-Managed IT Services?
Co-Managed IT is a hybrid service model that supplements your internal IT team — not replaces it.
You stay in control while we deliver the tools, talent, and coverage to help your team thrive.
Perfect for overburdened IT departments, Sourcepass serves as your full-service IT department, monitoring systems, managing devices, supporting users, securing data, and aligning your IT roadmap to your business goals.
We bring:
> Escalation and helpdesk overflow
> 24/7 threat detection and response
> Cloud, compliance, and cybersecurity expertise
> Staff augmentation and smart hands support
> Access to our Quest® platform for ticketing and automation
Think of us as your trusted bench strength — filling skill gaps, covering after-hours support, and helping your team get out of firefighting mode.
Who Benefits from Managed IT?
Fully Managed IT is ideal for organizations that:
- Don’t have an in-house IT department
- Want to reduce complexity and overhead
- Need reliable support with cybersecurity built in
- Are scaling quickly or undergoing digital transformation
- Need predictable IT budgeting with no hidden costs
Who Benefits from Co-Managed?
Co-Managed IT is the right fit if you:
- Have an internal IT team that’s stretched thin
- Need to fill skill gaps in cloud, security, or compliance
- Struggle with after-hours support or coverage gaps
- Want to accelerate strategic IT projects but lack capacity
- Are looking to modernize operations without losing control
Managed vs. Co-Managed IT:
What’s the Difference?
What's Included in
Our Managed Services?
Whether fully or co-managed, you gain access to:
> 24/7 Help Desk Support: Real-time resolution by certified technicians
> Cloud Services & Migrations: Microsoft 365, Azure, backup, DRaaS
> Strategic Planning & vCIO Services: Budgeting, roadmaps, and IT alignment
> Quest® Client Portal: AI-powered self-service, dashboards & ticket tracking
> Remote Monitoring & Management (RMM): Proactive device, network, and endpoint oversight
> Cybersecurity Stack: EDR/MDR, vulnerability scans, phishing training, and compliance audits
Why Choose Sourcepass?
> 9 Locations Across the US
> Full-time U.S.-based experts
> 24/7/365 availability for mission-critical support
> Scalable services tailored to your internal team
> Single-pane visibility through our Quest® platform
We’re not just a vendor — we’re your partner in business growth and technology success.
A Next Generation IT Experience
Quest® by Sourcepass is a next-generation IT management platform that delivers full transparency, exceptional service, and intelligent automation—all in one place.
With real-time ticket tracking, project updates, and streamlined employee onboarding, Quest® puts you in control of your tech ecosystem from desktop or mobile. It's IT made smarter, faster, and fully aligned with your business.
+
Clients
+
Team Members
Locations
%
CSAT Score
Dedicated to excellence.
Sourcepass has achieved SOC 2 Type II and ISO 27001 certifications, reflecting our commitment to safeguarding the confidentiality, integrity, and availability of data, environments, and cybersecurity processes for both customers and trusted partners alike.
FAQs about Managed IT Services
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Why do businesses choose to outsource their IT to a manged service provider?
Proactive Management and Support
Managed IT services are primarily about proactive maintenance. By continuously monitoring systems, MSPs can detect issues early and resolve them before they affect operations.
Cost-Effectiveness
One of the significant benefits of Managed IT services is cost savings. Instead of hiring a full-time internal IT department, businesses can outsource their IT needs to an MSP for a fixed, predictable monthly fee.
This future-proof model not only helps control costs but also frees up internal resources for strategic growth.
Expertise and Specialization
Managed IT service providers bring specialized knowledge to the table. MSPs are staffed with skilled professionals who are up-to-date on the latest technologies and best practices.
Focus on Core Business Activities
By outsourcing IT management, companies can focus more on their core business functions, allowing them to concentrate on what they do best.
With an expert partner available to handle IT issues, businesses have more time and energy to focus on innovation, growth, and customer satisfaction.
Scalability
As businesses grow, their IT needs evolve. Managed IT services offer the flexibility to scale operations smoothly.
MSPs like Sourcepass can adjust services to meet the specific needs of businesses as they expand, whether it's adding more storage, implementing more complex security measures, or migrating systems to the cloud.
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What types of businesses benefit from managed IT services?
Managed IT services are beneficial for businesses of all sizes, from small startups to large enterprises. For smaller companies, outsourcing IT allows them to access enterprise-level technology and expertise without the hefty costs.
On the other hand, larger organizations may rely on MSPs for specialized services that their internal IT teams may not have the bandwidth or expertise to manage.
Businesses of virtually any vertical, from healthcare to finance to education can benefit from Managed IT services, especially when it comes to ensuring regulatory compliance, data protection, and system uptime.
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What are key components of managed IT services that create optimal outcomes for my business?
The services included in a Managed IT package can vary depending on the unique needs of your business. However, the essential components typically include:
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Network and Infrastructure Management: Ensuring all systems are running smoothly and securely.
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Cloud Services and Backup: Helping businesses leverage the cloud for flexibility, scalability, and disaster recovery.
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Cybersecurity: Protecting sensitive data and systems from external and internal threats.
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Help Desk Support: Offering end-user support for both hardware and software issues.
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Compliance Management: Ensuring the business is meeting legal and regulatory IT requirements, especially in industries like finance or healthcare.
Managed IT services also offer businesses access to emerging technologies such as artificial intelligence (AI), automation, and machine learning, helping them stay ahead in a competitive market.
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How do I choose the right MSP for my company's needs?
When selecting an MSP, businesses should consider factors like industry experience, service offerings, security measures, and customer support. It's also important to ensure that the MSP is a good fit for your company’s size, goals, and IT complexity.
All in all, a good MSP should understand your unique challenges and work closely with you to create customized solutions.
Managed IT services are no longer a luxury; they are a necessity for businesses that want to stay competitive in a rapidly evolving technological landscape.
By outsourcing with a partner like Sourcepass, businesses can focus on growth while ensuring their infrastructure is secure, efficient, and up-to-date. Whether you’re a small business looking to save on IT costs or a large enterprise needing specialized expertise, managed IT services offer solutions that help drive success.
Contact the team of experts at Sourcepass to unlock new opportunities, reduce operational risks, and ensure that your business is always ready for what’s next.
Client Success Stories
Sourcepass is proud to provide a modern IT experience for over 600 clients across the United States. See why professionals from all industry types choose Sourcepass for managed IT services, cybersecurity, digital transformation, and beyond.
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