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IT SOLUTIONS FOR SLED AND MUNICIPALITIES

Cybersecurity and IT Solutions for Water, Electric, and Gas Utilities

Protect the Infrastructure That Keeps the Lights On, the Gas Flowing, and the Water Safe

 

Utilities depend on secure, reliable technology across operational and business environments to protect critical systems, maintain essential services, and manage evolving cybersecurity risks. Sourcepass and Sourcepass GOV provide managed and co-managed IT, cybersecurity, infrastructure, and strategic expertise to strengthen resilience, address regulatory requirements, and turn cyber risk into clear priorities for water, electric, and gas utilities.

 

 

Speak with a Utility Cybersecurity Specialist

What Cybersecurity and IT Services
Does Sourcepass Provide for Utilities?

Sourcepass provides cybersecurity, managed IT, network monitoring, and
cyber advisory services for water, electric, and gas utilities.

The Cybersecurity Pressures Utilities Face Today

 

Water, electric, and gas utilities operate across two interconnected technology environments.

Operational Technology (OT) supports the equipment and systems used to generate, treat, distribute, and manage essential services.

Business Systems support customer information, billing, communications, administration, and day-to-day operations.

Both environments are critical to utility operations. Both are increasingly targeted.

Federal agencies including CISA, the EPA, and the FBI have highlighted growing cybersecurity risks facing critical infrastructure and operational technology environments.

For utilities without dedicated cybersecurity teams, keeping pace with both threats and evolving expectations can become a significant operational challenge.

 

COMMON CHALLENGES: 

  • Limited visibility into OT and business technology assets

  • Aging infrastructure and technology

  • Insufficient separation between operational and business systems

  • Credential management and remote access vulnerabilities

  • Limited network monitoring and abnormal activity detection

  • Limited cybersecurity resources and incomplete incident response planning

  • Growing security and compliance expectations without disrupting live operations

Why Utility Cybersecurity Matters

A cybersecurity incident can affect far more than office productivity.

Utilities depend on technology environments that support infrastructure operations, field activity, communications, customer service, and administration. A security issue can create operational disruption, affect critical systems, expose sensitive information, and impact an organization's ability to deliver essential services.

Utilities cannot apply traditional office IT security practices to operational technology environments without considering availability, reliability, safety, field operations, and existing infrastructure.

A more structured cybersecurity approach helps organizations:
Identify Assets → Separate Critical Environments → Control Access →
Monitor Activity → Detect Threats → Respond → Recover

The Sourcepass Approach to
Utility Cybersecurity

Sourcepass helps utilities reduce risk, strengthen security,
and maintain visibility across their technology environments.

Understand Your Technology Environment

Effective cybersecurity starts with knowing what systems and assets need protection. Sourcepass helps establish visibility across operational and business environments.

Outcome:

>  Greater visibility into technology assets

>  Stronger foundation for risk assessment

>  More informed cybersecurity planning

Separate Operational and Business
Systems

Sourcepass helps establish segmentation between operational technology and business systems based on their different functions, access requirements, and risk profiles.

Outcome:

>  Reduced exposure between environments

>  Stronger network segmentation

>  More structured security architecture

Strengthen Access
and Remote
Security

Sourcepass helps utilities manage credentials, control access, and secure remote connections without creating unnecessary barriers to operational work.

Outcome: 

>  Greater control over critical-system access

>  Stronger credential and authentication practices

>  More secure remote access

Monitor Network Activity

Sourcepass provides monitoring and detection capabilities to help utilities identify abnormal activity that may require investigation.

Outcome:

>  Improved visibility into network activity

>  Earlier detection of potential threats

>  Faster identification of suspicious activity

Prepare for Cybersecurity Incidents

Sourcepass helps establish documented incident response and recovery processes before a cybersecurity event occurs.

Outcome:

>  Greater incident readiness

>  Clearer response procedures

>  More structured recovery processes

Extend Cybersecurity Capacity

Sourcepass provides 24/7 SOC and NOC support to extend internal monitoring and cybersecurity capabilities.

Outcome: 

>  Access to additional cybersecurity expertise

>  Continuous security and network monitoring

>  Greater capacity without building a full internal security team

Cybersecurity and IT
Capabilities for Utilities

Built Around the NIST
Cybersecurity Framework

The Sourcepass approach is grounded in the NIST Cybersecurity Framework:
Identify, Protect, Detect, Respond, and Recover

These functions provide a practical structure for understanding risk and building a stronger cybersecurity program. For utilities, that means moving beyond isolated security projects and toward a comprehensive approach that supports the full lifecycle of cybersecurity management.

Sourcepass helps organizations assess current maturity, identify priorities, build security roadmaps, and connect strategy to execution.

Preparing for Evolving Utility
Cybersecurity Requirements

 

Federal and state cybersecurity expectations for utilities continue to evolve.

The challenge is not simply reacting to new requirements when they become effective. It is understanding how current cybersecurity practices compare with where regulatory expectations are heading.

Sourcepass GOV helps organizations assess current cybersecurity practices, identify gaps, prioritize areas of risk, and develop actionable roadmaps for strengthening security over time. This approach helps utility organizations focus resources on improvements that support both operational resilience and evolving cybersecurity expectations.

The NIST Cybersecurity Framework is increasingly referenced in cybersecurity guidance and regulatory discussions affecting critical infrastructure and utility environments. Aligning security programs with the framework can provide organizations with a consistent structure for identifying risks, protecting critical systems, detecting threats, responding to incidents, and supporting recovery.

Sourcepass helps prioritize cybersecurity needs across:

  • Asset inventory and visibility
  • Access management
  • Network monitoring
  • Detection and response
  • Incident recovery planning
  • Security assessments
  • Cybersecurity program development
  • Ongoing risk management

Pennsylvania Utilities: Preparing for Proposed Cybersecurity Requirements

Pennsylvania has increased cybersecurity requirements for regulated utilities.

On June 18, 2026, the Pennsylvania Public Utility Commission unanimously advanced a Notice of Proposed Rulemaking to strengthen cybersecurity requirements for regulated utilities.

The proposal is not yet final and remains subject to regulatory review.

Outcomes

The goal is not simply to deploy additional security tools. It is to help utilities better understand, prioritize, and manage cybersecurity risk.

Why Utilities Choose Sourcepass

  • Cybersecurity Guidance
  • Technology and Security
  • Support for Teams
  • Practical Security
  • Ongoing Visibility
  • Cybersecurity Guidance

    Strategic Cybersecurity Guidance

    Utilities face increasing pressure to strengthen cybersecurity while maintaining reliable operations.

    Sourcepass helps organizations understand current risks, identify priorities, and build practical roadmaps for improvement.

    Outcome: Better decisions about where to focus time and resources.

  • Technology and Security

    Technology and Security in One Relationship

    Sourcepass combines cyber advisory, managed IT, managed cybersecurity, monitoring, and operational support in a single technology partnership.

    Outcome: Less separation between identifying cybersecurity gaps and implementing meaningful improvements.

  • Support for Teams

    Support for Lean Internal Teams

    Many utilities operate with capable operations and technology personnel but limited cybersecurity resources.

    Sourcepass helps extend internal capabilities through specialized expertise, monitoring, advisory services, and ongoing support.

    Outcome: Access to additional cybersecurity capabilities without building a large internal security organization.

  • Practical Security

    Operationally Practical Security

    Utility environments have requirements that differ from traditional office networks.

    Sourcepass helps implement improvements while accounting for operational realities.

    Outcome: Stronger cybersecurity without introducing unnecessary disruption.

  • Ongoing Visibility

    Ongoing Visibility and Support

    Technology environments, threats, and requirements continue to evolve.

    Sourcepass provides ongoing support, monitoring, planning, and visibility through Quest®.

    Outcome: A more sustainable and proactive cybersecurity strategy.

Why Sourcepass

Utility cybersecurity requires expertise across operational technology, business systems, cyber advisory, monitoring, compliance readiness, and strategic planning.

Sourcepass combines IT, cybersecurity, and technology expertise with 40+ years of public-sector experience serving critical infrastructure and essential services.

Our approach is built around:

Service Excellence

Responsive support, accountability, and clear communication.

 

 

Strategic Guidance

Technology and cybersecurity recommendations aligned with organizational priorities.

Proactive Management

Identifying issues before they become larger operational challenges.

Innovation and Automation

Using technology to improve visibility, consistency, and operational efficiency.

 

 

A Connected Client Experience

Quest® centralizes service visibility while Sourcepass connects cybersecurity strategy and operations.

Proof Points

Decades of public-sector expertise backed by 24/7 cybersecurity support.

SOC-ISO-Logos2-1  ISO IEC 27001 Badge

Built on Recognized Standards
and Service Excellence 

 

→ MSP 501 Recognized

→ SOC 2 Type II Certified

→ ISO 27001 Certified

Sourcepass GOV adds specialized knowledge across education technology, cybersecurity, compliance, procurement, and funding.

Utility Cybersecurity Resources

Explore insights and guidance related to utility technology, cybersecurity, compliance,
procurement, and operational resilience.

Cybersecurity Industry - Water Districts

New York Water Cybersecurity Requirements for 2027 | ...

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NY Water Cybersecurity: IT/OT Security Requirements | ...

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A water system is not a typical IT environment. A business can lose access to email or a CRM and still operate while systems are restored. A water utility has another layer of ...
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Understanding New York’s Drinking Water Cybersecurity ...

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New York’s drinking water cybersecurity requirements create specific deadlines for covered community water systems to identify, report, and address cybersecurity risks. For ...
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Frequently Asked Questions About IT for Utilities

 

Build a More Resilient Utility
Cybersecurity Strategy

 

Utilities should not have to wait for a cybersecurity incident or a new regulatory deadline to understand where their greatest risks exist.

Sourcepass can help you understand where you are today, identify what matters most, and build a practical path toward stronger cybersecurity and operational resilience.

Talk to a Utility Cybersecurity Specialist